Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

We also automatically collect certain information about your device andge of our website through cookies and similar technologies, including your IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

We may also use your information to personalize your experience, analyzege patterns, detect and prevent fraud, and comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

We may also disclose your information when required by law, to protect our rights and property, or in connection with a business transfer or merger.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We regularly review and update our security practices to ensure the ongoing protection of your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

We may integrate with third-party services for payment processing, analytics, and marketing purposes, each governed by their respective privacy policies.

Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your personal information, subject to certain legal and business requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, correct, or delete your data.

You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.

By using our services, you consent to the transfer of your information to and other countries where we operate.

Children's Privacy Protection

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Marketing Communications

We may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

We respect your communication preferences and will honor your opt-out requests promptly.

Business Transfers and Changes

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements.

Contact Information for Privacy Matters

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at info@ferlunavillage.com or +81-23-677-0520.

We are committed to addressing your privacy concerns promptly and transparently.

Policy Updates and Effective Date

This privacy policy is effective as of January 1, 2025. We may update this policy from time to time, and any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.